Customer Reviews
Issues!
Reviewer: anonymous reviewer
Access number is out of service.
Company is not responding.
Reviewer: anonymous reviewer
Cannot connect to access number. SIFATALK Customer service voice mail is full.
sifa
Reviewer: anonymous reviewer from Toronto, Ontario, who calls Canada, Antarctica, Antarctica
It's an excellent card with a best rate and quality for all Destinations,and an excellent customer service rep. very helpful and honest!!
Still ok, but I've found a better one
eviewer: Joao from Toronto, Ontario, who calls Canada, Portugal (Cell)
Good Call from Goldline is way better.
Not a good card to use anymore
Reviewer: anonymous reviewer from Toronto, Ontario, who calls Canada, Poland
I've been using this card for years but no more: now I get only half of the minutes I used to. Its timer is also cheating: when you call it tells you that you have e.g. 30 minutes for this call but 10 minutes into yor conversation you are told that you have 1 minute left and then it disconnects you ... very disappointing
The company is cheating
Reviewer: anonymous reviewer from Toronto, Ontario, who calls Belarus (Minsk)
I called to Belarus (rate is 19.6c per minute) and had 17 minutes conversation (on my cell phone it's less then 16 including dialing and connection time). Let's do the math: (19.6 * 1.15(tax))*17 + 0.25(weekly fee) = 3.8343 ($) The card is 5$ I should have 5-3.84 = 1.16 $ left but the system told me I have left only 30c. Help desk is kind of stupid and cannot verify the calculation and not willing to. Don't use this card at all !!!
I've been using it for 10+ years
Reviewer: anonymous reviewer from Toronto, Ontario, who calls Italy (Cell), Italy
This is the best calling card on the market as far as value is concerned. I have been using it for 10+ years to call Italy and have made the odd long distance call within Canada. It's always worked well. There is 2 drewbacks...an almost inexistent customer service, which I don't really care about and the fact that, when you call on special days, like easter etc, the line will be busy and you have to keep trying over and over to get through and make your phone call. To me that's a minor draw back compared to the icreadible value and the fact that the connection has always been great. I love it!